Fractional Purser for 20-60 m
Our Shoreside Purser service acts as your shoreside administrative and logistical extension, supporting captains and crew where they need it most. We handle logistical procurement by coordinating fuel bunkering, provisioning, and the supply chain for spare parts and supplies. We also manage comprehensive financial operations, including invoice reconciliation and processing using dedicated yacht systems. Additionally, our HR support covers crew recruitment, employment contracts, and the processing of monthly salaries, payslips, and recordkeeping. Finally, we provide command support by coordinating with local port agencies to assist the Captain without interfering with core safety and navigation duties.
Guest Communication & Preferences: Manage pre-arrival guest communications and build preference profiles to ensure a highly personalized, seamless, and anticipatory onboard experience. Coordinate shore-side supply, specialty provisions, and local luxury sourcing.
Mechanical Oversight
Mechanical oversight to keep the yacht operations at peak performance and strict regulatory compliance. Protection of your investment through proactive maintenance schedules and expert supervision of main engines and machinery. Management of spare parts inventory to handling emergency repairs and safety audits, to ensure complete seaworthiness.
SOP, PMS & Crew Training
Vessel-specific standard operating procedures covering daily operations and safety protocols. Robust PMS configured precisely to the yacht’s machinery, equipment, and manufacturer intervals. Guide and train the crew on guest arrival/departure protocols, post-charter turnaround procedures, and the execution of coordinated safety and emergency drills
Shipyard services
Comprehensive scheduling and coordination of refits, dry-docking periods, and major overhauls. Budget Forecast: Detailed financial planning, cost estimation, and ongoing expenditure tracking tailored to operational goals. Execution; Rigorous on-site supervision and management of technical projects to ensure timely completion and quality control.